Hi and - welcome to our help center! You can find answers to most of your questions here, from scheduling to purchasing and much more.
Scheduling Lessons
Everything you need to know about how to schedule, cancel, and reschedule lessons!
4 authors20 articles
Using the Classroom
Technical details of meeting your teacher in our customized classroom!
3 authors10 articles
Purchasing Lessons
Details on purchasing lessons. Refund rules, expiration period, tipping your teacher
3 authors12 articles
Unlimited Free Trial Lessons
How to schedule, prepare for, and have a successful free trial lesson!
3 authors6 articles
Messaging Your Teacher
How to send messages to your teacher before, during, and after lessons
2 authors4 articles
Multiple Students & Groups
Have a group? Learn how to share purchases, scheduling, and other topics.
2 authors4 articles
Curriculum, Practice, Textbooks, & Materials
Info about our curricula, books, homework, and other great tools we employ
3 authors5 articles
Info For Parents
Having your children learn a second language is a great tool for lifelong learning and success
1 author3 articles
Organizations & Schools
Information for organizations, schools, and other groups.
2 authors2 articles
Contact Us
Can't find an answer to your question here? Contact us!
1 author1 article