Scheduling Lessons
Scheduling a single lesson
Reservations - recurring, ongoing lessons
Get a same-day lesson
How to cancel or reschedule a lesson
How long do lessons last?
What to do if you're going to miss a lesson
Selecting a teacher, changing teachers
What should I do if my teacher misses a lesson?
Is it ok to take lessons with multiple teachers?
How far in advance can I schedule lessons?
Why can't I cancel or change a lesson less than 24 hours before it starts?
How can I see teachers' bios and select a teacher?
How long your teacher will wait for you
Using the Classroom
What browser (Chrome, Firefox, Safari) should I use?
Test your audio/video on our test page
What can I do if I'm having audio or video problems in a lesson?
Audio recommendations - audio is important!
Can I use a phone or tablet for lessons?
How to change the chat message font size
Mobile devices - swipe left to see chat messages
How to share your screen with your teacher during a lesson
How can I see myself during a lesson?
Troubleshooting issues with your microphone
Purchasing Lessons
How can I purchase lessons?
How much do lessons cost?
How long do lessons last?
I know you have a 100% guarantee, what's your refund policy?
How can I be sure my payment is secure? Are you licensed?
How to tip your teacher
If I miss a lesson, will I get a refund?
If my teacher misses a lesson, will I get a refund?
What is the expiration period for lessons?
How can I reactivate an expired package?
How can I check my remaining credits?
Messaging Your Teacher
Messages outside of lessons
Chatting while in the classroom
Where can I find the chat messages from my previous lessons?
Viewing one single lesson's chat history
Multiple Students & Groups
Can we have more than one person in a lesson? Is the price the same?
Should I create individual accounts for each person?
How to share purchases
Gmail trick to use a single email address with multiple accounts
Curriculum, Practice, Textbooks, & Materials
Does my teacher follow a curriculum?
What textbooks will I use?
Can I use my own book? What about books from school?
How can I send materials to my teacher?
Is homework and practice provided for outside of lessons?
Info For Parents
Can we take lessons together as a family?
What's a good age to start learning a new language?
Can you help my child with a class they're already taking?
Organizations & Schools
What programs do we have to help businesses, schools, and other organizations?
Can a LanguageConvo teacher completely replace a language teacher at my school?
Free Trial Lesson
So how does this work?
What do I need to do to prepare for my lesson?
How do you (or I) choose a teacher?
Do I need a webcamera?
How many free trial lessons can I schedule for my family?
How far in advance do I need to cancel, if I can't make it?
Finding availability
Contact Us
- All Categories
- Messaging Your Teacher
- Messages outside of lessons
Messages outside of lessons
Updated
by John Aitchison
Yes, you can definitely send your teacher messages before and after lessons!
Messaging your teacher from our website
To send your teacher a message from our website, simply go to the Classroom - Messages page. Then click the "Create Message" button. Your teacher will receive your message right in our website.
Can my teacher email me?
Absolutely. When they send you a message through our website, you'll receive their message via email (as long as you haven't blocked our emails).
Can I email my teacher?
Absolutely. Your teacher has a special email address you'll need to use. By using this email address, your message will show up in the website for both you and your teacher!
To find the email address, log in to your account and go to the Classroom - Messages page. You'll need to already have sent or received a message from them. Click on the message, then at the top click on this icon:
You'll get a long and slightly strange looking email address. Use that!
Another option: have your teacher send you a message through the website, but don't read it. After a few hours we'll email you the message they sent. You can reply to this email, and your message will go to your teacher (and also show up in your account on our website)!
