Scheduling a single lesson

Reservations - recurring, ongoing lessons

Get a same-day lesson

How to cancel or reschedule a lesson

What to do if you're going to miss a lesson

Selecting a teacher, changing teachers

What should I do if my teacher misses a lesson?

Is it ok to take lessons with multiple teachers?

How far in advance can I schedule lessons?

Why can't I cancel or change a lesson less than 24 hours before it starts?

How can I see teachers' bios?

How long your teacher will wait for you

What browser (Chrome, Firefox, Safari) should I use?

Test your audio/video on our test page

What can I do if I'm having audio or video problems in a lesson?

Audio recommendations - audio is important!

Can I use a phone or tablet for lessons?

How to change the chat message font size

Mobile devices - swipe left to see chat messages

How to share your screen with your teacher during a lesson

How can I see myself during a lesson?

Troubleshooting issues with your microphone

How can I purchase lessons?

How much do lessons cost?

I know you have a 100% guarantee, what's your refund policy?

How can I be sure my payment is secure? Are you licensed?

How to tip your teacher

If I miss a lesson, will I get a refund?

If my teacher misses a lesson, will I get a refund?

What is the expiration period for lessons?

How can I reactivate an expired package?

How can I check my remaining credits?

Messages outside of lessons

Chatting while in the classroom

Where can I find the chat messages from my previous lessons?

Viewing one single lesson's chat history

Can we have more than one person in a lesson? Is the price the same?

Should I create individual accounts for each person?

How to share purchases

Gmail trick to use a single email address with multiple accounts

Does my teacher follow a curriculum?

What textbooks will I use?

Can I use my own book? What about books from school?

How can I send materials to my teacher?

Is homework and practice provided for outside of lessons?

What programs do we have to help businesses, schools, and other organizations?

Can a LanguageConvo teacher completely replace a language teacher at my school?

So how does this work?

What do I need to do to prepare for my lesson?

How do you (or I) choose a teacher?

Do I need a webcamera?

How many free trial lessons can I schedule for my family?

How far in advance do I need to cancel, if I can't make it?

Finding availability

Chat, email, or call!

Your Learning Coach