Hi and - welcome to our help center! You can find answers to most of your questions here, from scheduling to purchasing and much more.
Scheduling Lessons
Everything you need to know about how to schedule, cancel, and reschedule lessons!
Using the Classroom
Technical details of meeting your teacher in our customized classroom!
Purchasing Lessons
Details on purchasing lessons. Refund rules, expiration period, tipping your teacher
Messaging Your Teacher
How to send messages to your teacher before, during, and after lessons
Multiple Students & Groups
Have a group? Learn how to share purchases, scheduling, and other topics.
Curriculum, Practice, Textbooks, & Materials
Info about our curricula, books, homework, and other great tools we employ
Info For Parents
Having your children learn a second language is a great tool for lifelong learning and success
Organizations & Schools
Information for organizations, schools, and other groups.
Free Trial Lesson
How to schedule, prepare for, and have a successful free trial lesson!
Contact Us
Can't find an answer to your question here? Contact us!