Purchasing Lessons

Details on purchasing lessons. Refund rules, expiration period, tipping your teacher

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12 articles in this collection
Written by Shehzad Nizamani, John Aitchison, Luz Wildt and 1 other

The Basics

How can I purchase lessons?

How to use a credit card, debit card, or PayPal account to easily purchase lessons anytime

Written by Luz Wildt
Updated over a week ago

How much do lessons cost?

Lesson prices are different for each language and package size, read here for details

Written by Silvia Aguilar
Updated over a week ago

How can I check my remaining credits?

How to check your purchase and lesson history to figure out your credits!

Written by Silvia Aguilar
Updated over a week ago

What is the expiration period for lessons?

Read here to learn about how and when your purchased lessons need to be used by

Written by Shehzad Nizamani
Updated over a week ago

Refunds, Missed Lessons

I know you have a 100% guarantee, what's your refund policy?

Our guarantee is easy to understand, it's one sentence long!

Written by Luz Wildt
Updated over a week ago

If my teacher misses a lesson, will I get a refund?

Yes you will, please read here for how that process works

Written by Shehzad Nizamani
Updated over a week ago

If I miss a lesson, will I get a refund?

As we need to pay your teacher, we're unable to offer refunds in most cases

Written by Silvia Aguilar
Updated over a week ago

More Details

How can I purchase lessons as a gift?

Purchasing lessons as a gift is as simple as a single click!

Written by John Aitchison
Updated over a week ago

When are credits deducted from my account?

A common question when your credit total doesn't seem to "add up" (it does, but you don't have to trust us!)

Written by Shehzad Nizamani
Updated over a week ago

How can I be sure my payment is secure? Are you licensed?

We've been a certified PayPal Merchant since 2012, and don't handle your payment data

Written by John Aitchison
Updated over a week ago

How can I tip my teacher?

Tips are never, ever expected, but here's how to brighten your teacher's month!

Written by Silvia Aguilar
Updated over a week ago

How can I reactivate an expired package?

After having expired, some purchases can be reactivated. Read here to learn how

Written by John Aitchison
Updated over a week ago